Rob was awesome during the whole process, and always made sure all parties were on the same page!
Emely VMay-18-2023
Reviewed by Carlton B for Bill Lowden
Smooth process
Carlton BMay-18-2023
Reviewed by Zara G. G for Pedro Maldonado
Flexibility and quick turnaround
Zara G. GMay-18-2023
Reviewed by Janice P for Tim Lawson
The team was awesome!! Constant updates and very personable!!
Janice PMay-18-2023
Reviewed by Audrey H for Silas Tolles, CMA
Audrey HMay-18-2023
Reviewed by Doris C. J for Jeanine Cicardo
Jeanine went above and beyond to tie up several loose ends so that we could close on time.
Doris C. JMay-18-2023
Reviewed by Rosalie J A for Tom Fox
Walking through this process was a challenge to say the least. Being a first time home buyer I would have appreciated more clarification with the reason behind the abundance of document requests. I felt most satisfied when I was able to speak to Tom on the phone rather than receiving emails or automated videos.
Buying a house is the biggest purchase someone will likely ever make. I think it's important for loan officers to understand that buyers have little to no information and would benefit by personal step by step guidance.
Tom did make this effort when trying to acquire documents from my mother's financial institution(s) in order to certify the down payment gift. I appreciated his availability and willingness to speak to the institutions so they could understand exactly what was needed.
It was confusing to have to speak to both Tom and Amanda. There was at least one instance where Amanda did not provide the correct information needed in order to acquire all of the paperwork. This was when Tom stepped in to offer support.
Rosalie J AMay-18-2023
Reviewed by Veronica L for Rusty Parker
Veronica LMay-18-2023
Reviewed by Reginald Masceo W for Kerrell Reynolds