Reviewed by Jenifer Miranda Krieger Walters for Amber Renner - Mortgage Loan Originator
Amber was awesome to work with and was there every step of the way. Even when I would text afterhours, weekends and holidays, she was extremely responsive.
Jenifer Miranda Krieger WaltersJun-07-2021
Reviewed by Krista M for Andy Craig
Andy stepped in after another company couldn't get the loan closed and got the deal done! He was quick, responsive, caring, and used his common sense to put the client's needs first. He was able to explain everything perfectly to my clients and follow up to help them later rework the loan for a better rate! He is the best!
Krista MJun-07-2021
Reviewed by Robert T for Antrone Dailey
Communication was excellent.
Robert TJun-07-2021
Reviewed by Michele L C for Eugene Bochniak
Everything!!
Michele L CJun-07-2021
Reviewed by Natalie M R for Aaron Tedrow
It really wasn't any particular issue with Aaron Tedrow, instead it's the exhaustive process to complete the numerous, over and over again, requests for information. I applied for the refinance in December of 2020. Even though I was approved for the refinance, the transaction did not close until June of 2021. Seven months of review is unacceptable for a refinance! It's the process and whoever is being used as the "underwriter" or "investor" or any other term is almost unbearable to work through. Many times, I was tempted to just forget the whole thing, but due to Aaron's guidance and advise, I stayed with it till the end. I had used Annie-Mac back in 2016 for my original mortgage loan and that process was so easy and quick. Because of that experience I choose Annie-Mac again for the refinance. Totally different experience. So, no knocks or criticism of Aaron, it's the process that needs to improve.
Natalie M RJun-07-2021
Reviewed by Andrew J S for Beth Tucker
Communication, professionalism, friendly, trustworthy, and willing to work around my schedule
Andrew J SJun-07-2021
Reviewed by Rachel M H for Greg Reimer
All of the individuals who worked on my loan were extremely helpful, provided guidance on any questions I had and overall were willing to help make this a smooth process.
Rachel M HJun-07-2021
Reviewed by Richard A Z for Frank Huguenin
Frank’s personal interest in our situation over and above what was necessary.
Richard A ZJun-07-2021
Reviewed by Jeralyn A B for Jeanine Cicardo
Jeanine constantly kept us informed and up to date.
Jeralyn A BJun-07-2021
Reviewed by Tucker T for Sherry Reid
Made sure I knew exactly what papers I needed, checked on me periodically. Available every time I needed anything
Tucker TJun-07-2021
Reviewed by Marcia D G for Robert Hoffman
Their support and kidness
Marcia D GJun-07-2021
Reviewed by Brittni L. S for Michelle Miller
The entire treat are amazing people. They always got back to my questions very quickly. I’m a second shifter and sometimes wouldn’t send emails till late and I would still get a response. They made my first time home buying experience very very easy.
Brittni L. SJun-07-2021
Reviewed by Sara A. C for Matt Ogden
Matt really made this a smooth and enjoyable experience.
Sara A. CJun-07-2021
Reviewed by Rene C for Tyler Cartmel
Great communication and steps on how to get the process completed, as well as follow through.
Rene CJun-07-2021
Reviewed by Christopher G D for Kelly McHale
Overall clean experience with no hangups. Everything was prompt