Effective communication and follow up from Zaki and Honesty too. Really recommend!
Marie Carmelle GNov-03-2021
Reviewed by TRACY L B for Adam Groblewski
I appreciated Adam's ongoing communication through the process. I was disappointed by the appraisal review process-thought it was a bit lengthy. But this was no reflection on Adam.
TRACY L BNov-03-2021
Reviewed by Ramona H for Amanda Broomall
Communicate with the listing agent or transaction coordinator
Ramona HNov-03-2021
Reviewed by Shelley Gunn for Daniel Minor
Very pleasant and timely. Our refi was complicated and he was able to get everything done in a timely manner
Shelley Gunn Nov-03-2021
Reviewed by Adam A S for Emmett Munson
I appreciated the continuous, open and honest communication your team provided throughout the process. I felt like I was taken care of throughout and you had my best interest in mind. I thoroughly enjoyed worked with all of you and will recommend you to other opportunities for you that I come across. One thing I did want to recommend as a possible improvement to your processes though, is more transparency in what specifically to expect next. The initial email I received warned against fraudulent activity as we go through the process, and with the various services you use to handle loan management, document uploading, document signing, etc. I was hesitant to click on a few of the emails. One I had to ask Wendy if it was legit, but perhaps I was being too paranoid :) It might be a good practice to let you customers know what exactly to look for and who its coming from so there is no concerns. Just a thought :) Thank you again for all you do.
Adam A SNov-03-2021
Reviewed by Anthony G G for Kathleen Halbing
Kathleen made it great if it wasn’t for her
I would go elsewhere
Anthony G GNov-03-2021
Reviewed by Rodman K for Paul Pernicone
How smoothly it went.
Rodman KNov-03-2021
Reviewed by Anna M C for Andy Craig
everyone was on top of things and thorough. Very pleasant experience
Anna M CNov-03-2021
Reviewed by Peter F for Julie Settle
Julie Settle really is a cut above the rest out there and when things went wrong she adapted, recovered, and overcame.
Peter FNov-03-2021
Reviewed by Georgie Elizabeth W for Dominique Griffith
Dominique flipped our loan in one week! She was so kind throughout the entire process! Her team is effective and they have great communication/ customer service.
Georgie Elizabeth WNov-03-2021
Reviewed by Latoya S S for Tyler Barrow
There was a whole cohesive team of people looking out for my best interests. They never got my hopes up, but exceeded all my expectations. I'm so glad I let Team Barrow help me borrow :)
Latoya S SNov-03-2021
Reviewed by Jessica A B for Brad Schloss
It is never easy to buy a house and Brad and his team were communicative, very responsive, patient with all my questions, and highly professional. I was never in doubt I was working with the best. I did have concerns that were always addressed with compassion and each concern was resolved and cleared up quickly and kindly. They make it a personal experience, not just a requirement.
Jessica A BNov-03-2021
Reviewed by Michael W for Randy Fiocchi
Client, actually had a different lender to start and could not get a approval, as things turned out Randy and his team saved the deal, I believe the work ethic and determination to serve the clients needs is what the difference was in this case.Thanks Randy!
Michael WNov-03-2021
Reviewed by Brian G for Youssef Abdelhalim
The entire staff from beginning to end were on top of everything.
Brian GNov-03-2021
Reviewed by John V R for Christopher Sawyer
Chris carefully explained our options and took the time to answer our questions. Truly a pleasant experience.