Reviewed by Alison Pisciotta for Carlene Marie Shannon | Mortgage Loan Originator
I'm a first time homebuyer and going into the mortgage process, I really needed someone who was patient and would explain everything to me. Carlene is wonderful and did just that! I had a lot of questions and she always replied back to me quickly and explained everything to me step by step. She made this process easy and I really enjoyed working with her!
Alison PisciottaJan-09-2025
Reviewed by Kristen Dellavecchia for Carlene Marie Shannon | Mortgage Loan Originator
Carlene is super responsive and so helpful. Her mortgage knowledge is second to none. I count on her to advise my clients to best suit their needs and I am so impressed. She is professional and trustworthy. She and her team make it happen and I feel confident sending all my clients her way. 5+stars
Kristen DellavecchiaJan-09-2025
Reviewed by Emily Matukaitis for Carlene Marie Shannon | Mortgage Loan Originator
As a young, first time home buyer I can not express how beyond helpful Carlene has been. She has guided me throughout the whole process, explained information to me if I didn’t understand, shared amazing resources and also introduced me to a great team. She is the best!!!!!
Emily MatukaitisJan-09-2025
Reviewed by Ceynnon Bradley for Carlene Marie Shannon | Mortgage Loan Originator
Carlene and the Guild team did an amazing job helping my first time homebuyer navigate what can be a very confusing process. I will definitely be referring future buyers to this team.
Thank you for helping me bring this buyer to the closing table and making her dream of homeownership come true!
Ceynnon BradleyJan-09-2025
Reviewed by Melanie Gonzalez for Carlene Marie Shannon | Mortgage Loan Originator
I am thrilled to share my positive experience with Carlene Shannon. From start to finish, the process was seamless and efficient. Her expertise, professionalism, and clear communication were truly remarkable.
Melanie GonzalezJan-09-2025
Reviewed by Lisa Kiner for Carlene Marie Shannon | Mortgage Loan Originator
Carlene was very responsive and did a lot of last minute paperwork for us. We would definitely recommend her.
Lisa KinerJan-09-2025
Reviewed by Carrie Korenkiewicz for Carlene Marie Shannon | Mortgage Loan Originator
The ease of the whole transaction. Great communication!
Carrie KorenkiewiczJan-09-2025
Reviewed by Brian Weiner for Carlene Marie Shannon | Mortgage Loan Originator
Carlene is fantastic and very easy to worth with. Great communication and follow up. Thank you for a smooth transaction for my clients!
Brian WeinerJan-09-2025
Reviewed by Benjamin White for Carlene Marie Shannon | Mortgage Loan Originator
Carlene was helpful throughout the whole process and patient with our questions. She was prompt in her responses and every deliverable was on time.
My only 2 complaints were they were a bit slow in communicating the total transfer amount for the down payment to close on the property. Also, we were pretty close to closing when we learned that we had to furnish additional documentation to substantiate transfers. I realize that the mortgage process involves many different parties, so little hiccups can happen.
Other than those two things, we had a good experience using Guild. I would recommend this lender to friends and family.
Benjamin WhiteJan-09-2025
Reviewed by Eileen Fowler for Carlene Marie Shannon | Mortgage Loan Originator
Great communication & a clear to close ahead of schedule!
Eileen FowlerJan-09-2025
Reviewed by Yuriy Dunayevskiy for Carlene Marie Shannon | Mortgage Loan Originator
Responsiveness
Yuriy DunayevskiyJan-09-2025
Reviewed by Jamie Hammond for Carlene Marie Shannon | Mortgage Loan Originator
Carlene was always very prompt in her replies and easy to get a hold of, which made the financing process much easier!
Jamie HammondJan-09-2025
Reviewed by Sue Drumm for Carlene Marie Shannon | Mortgage Loan Originator
I have had several buyers use Carlene for financing and every single time, she goes above and beyond. Her knowledge and professionalism is like no other and I always enjoy working with her. It is a pleasant experience for everyone involved. I appreciate having her on my team of preferred professionals and recommend her whenever I have the opportunity!
Sue DrummJan-09-2025
Reviewed by Alaina Capasso for Carlene Marie Shannon | Mortgage Loan Originator
Very knowledgeable
Alaina CapassoJan-09-2025
Reviewed by Melissa McCarthy for Carlene Marie Shannon | Mortgage Loan Originator
As a first time homebuyer I expected to be confused and overwhelmed at times during the process however the incredible team at Guild kept me well informed and feeling confident from start to finish. Carlene Shannon was available to talk through the different properties I toured and helped me understand what I could afford so I was confident to make an offer when I found the right home. She also found that I could qualify for assistance with my down payment and closing costs which significantly strengthened my buying power. After the offer was accepted the loan processor Jessica Orlowski clearly outlined what she needed from me and seamlessly worked with the selling party to meet our closing date. The hardest part of the whole process was picking the right home; after that Guild made it easy!