See What Our Customers Are Saying

Reviewed by bonnerwilliam59 for Nicholas Muccigrosso
We had a great experience working with Nick throughout our mortgage process. Nick provided timely and accurate information regarding our mortgage approval. He is always very responsive to messages or emails whenever we had a question arise (even on weekends). It was apparent to us that our mortgage meant a lot to Nick where we felt like we were treated like family on every interaction. Our home search took nearly a year but Nick was always available for us over the many months. We highly recommend that if you’re looking for mortgage assistance in the central Florida area then Nick is the person you should be contacting.
Reviewed by bonnerwilliam59 for Nicholas Muccigrosso
We had a great experience working with Nick throughout our mortgage process. Nick provided timely and accurate information regarding our mortgage approval. He is always very responsive to messages or emails whenever we had a question arise (even on weekends). It was apparent to us that our mortgage meant a lot to Nick where we felt like we were treated like family on every interaction. Our home search took nearly a year but Nick was always available for us over the many months. We highly recommend that if you’re looking for mortgage assistance in the central Florida area then Nick is the person you should be contacting.
Reviewed by Brittany R P for Rickey Panning
Everything!
Reviewed by Jesse D for Amanda Broomall
First, response times from Amanda are incredible. There were times throughout the 2.5 year process of us trying to find a house where I emailed her at 9pm or later asking for pre-approval letters (offers needed to be made within 12 hours in this market) and she responded every time within minutes. Amanda definitely goes above and beyond anything that I would have expected as a first time home buyer. Second, as a first time home buyer, we really didn't know what to expect from all of the people/companies we had to interact with along the way and it was hard to know who was really on our side. I have no doubt that Amanda was truly on our side and was working to help us at every step in the process. This point is especially important because there were plenty of forms that I did not understand! Amanda explained everything thoroughly and made sure we were confident in what we were signing. We appreciate all of the help and will absolutely be working with Amanda every chance we get going forward. Thank you for a great first time home buying experience!
Reviewed by Debbie A for Karalee Coughlin
We closed and on time.
Reviewed by Jennifer P for Robert Lepore
Communication regarding the buy now sell later process
Reviewed by Michael B for Joseph Figueroa
Great communication and a pleasure to work with.
Reviewed by Ben R for Jarrett Storm
I don’t know l, you’re asking me to take this survey and I don’t know who you are so I suppose everything is fine.
Reviewed by Chris D for Shawn Yocum, CMA
When I work with Shawn again I’m going to ask to use another title company. Shawn was helpful and great, however the title company made everything much more difficult than it needed to be.
Reviewed by Christy B for Denise Hosek
Responsive and knowledgeable. Great communication.
Reviewed by Logan Patrick K for Karalee Coughlin
Karalee was incredible throughout this whole process. She was communicative and supportive and ultimately helped to lower our stress level during a very stressful time.
Reviewed by Selemah M for Jill Granato
Everyone seemed to be working together, striving to get the loan approved and to closing.
Reviewed by Sherrie G P for Team Barrow
This is the 2nd time I have worked with Joey and his team and they were and are the best! Stayed on top of everything and was in constant communication with me through the entire process. I loved the follow up after my closing. I wouldn’t hesitate to recommend Annie-Mac and this team is a must.
Reviewed by Keli R for Mark Crocetto
Great customer service
Reviewed by Sunnie M for Steve Vetter
Steve always answered his phone! If he couldn't, he got back with me within a reasonable amount of time!.