See What Our Customers Are Saying

Reviewed by Gary Vaughan for Carlene Marie Shannon | Mortgage Loan Originator
Home owner!
Reviewed by Joseph Montanaro for Carlene Marie Shannon | Mortgage Loan Originator
Carlene and Jessica made this experience fantastic, helping any way they could and sending me any documents I needed.
Reviewed by Joe Smith for Carlene Marie Shannon | Mortgage Loan Originator
Carlene and Jessica were excellent as always. From first intro to buyer up until closing, communication was constant, quick, and friendly. Highly recommend!
Reviewed by Matt Donafrio for Carlene Marie Shannon | Mortgage Loan Originator
Carlene is the best. I love proving to my clients that I can call her 24/7 and she has picked up the phone 100% of the time.
Reviewed by Steven Verdone for Carlene Marie Shannon | Mortgage Loan Originator
Very easy to work with and on top of their gane
Reviewed by Ryan Zimmer for Carlene Marie Shannon | Mortgage Loan Originator
Carlene and Jessica were a pleasure to work with, answered all of my questions, shared knowledge of CT-specific assistance programs, and got us a mortgage package that worked for us. We were concerned and anxious going into the underwriting process, but their expertise and understanding made the experience much more comfortable for us. We will definitely be recommending them in the future!
Reviewed by Sharon Rinaldi for Carlene Marie Shannon | Mortgage Loan Originator
I have had several very successful transactions with Carlene. She is truly one of the best in the business!!
Reviewed by Jacqueline Marotta for Carlene Marie Shannon | Mortgage Loan Originator
Carlene and Jessica were phenomenal through the whole refinance process! They were timely and made everything seamless! We had a horrible experience with another bank, so we were thrilled that they were able to make it such an easy experience after that. I would highly recommend Guild mortgage!
Reviewed by Joseph Marotta for Carlene Marie Shannon | Mortgage Loan Originator
I called Carlene about a refi about 8 weeks after starting the process with the bank that I currently hold accounts with. The process with them, (M&T) was Horrible. After explaining my situation to Carlene, we started the process with Guild. Approximately 4 weeks after I applied we Closed. The process with Guild was Seamless and Quick, I would Highly recommend them to anyone. Carlene and Jessica are Exceptional to work with and quick to respond to any questions.
Reviewed by Brittany Theroux for Carlene Marie Shannon | Mortgage Loan Originator
Carlene and her team were exceptional with communication and streamlined the process for myself and the buyers without any hiccups along the way. They were fantastic.
Reviewed by Tonya Whitelow for Carlene Marie Shannon | Mortgage Loan Originator
Great communication and a knowledgeable team who was very supportive and who really wanted to make sure we had all the information we needed to make sure our loan process was completed in a timely manner.
Reviewed by Adolphus Whitelow for Carlene Marie Shannon | Mortgage Loan Originator
My wife and I thought that the overall experience would be very intimidating. Carlene and the rest of the team worked very hard to make things easier for us by taking care to explain the process and making themselves available. We're forever grateful!
Reviewed by Robert Perkins for Carlene Marie Shannon | Mortgage Loan Originator
Comunication
Reviewed by Kathleen Moriarty for Carlene Marie Shannon | Mortgage Loan Originator
Everyone involved was great to work with and on top of everything!
Reviewed by Kristen Dellavecchia for Carlene Marie Shannon | Mortgage Loan Originator
Carlene and her team are excellent!