Most of the transaction went well, despite the constant delays and extensions, however, Kendall was our LO so I'm not sure how much of the good or bad was her or the team. I will say that at the very end, Matt was extremely helpful in getting this to closing and approved, but I wish there had been something else in place where we were reached out to by Matt directly once the Kendall situation occurred, so we knew who to contact. I had to rely on Kendall to me your information, which happened immediately, but I should have gotten something from your team directly explaining the situation and who was taking the file over. All in all, we got to closing and everyone was happy and relieved. Thank you for finishing this one up and I have no bad blood against you or Annie Mac. I could see myself referring clients to you, but I will need assurances in the future that there will be more communication. Kendall is amazing at communication, so it was tough when this happened, and it went from lots of communication to very little. Thank you for finishing this one out and I do hope to do more business with you in the future.
Rebecca RApr-13-2023
Reviewed by Gregory D. F for Tyler Huston
Gregory D. FApr-13-2023
Reviewed by Joe D for Bryan Hooper
Joe DApr-13-2023
Reviewed by Bethany A H for Brian Riddick
Bethany A HApr-13-2023
Reviewed by Esther Rina R for Ryan Terpay
Esther Rina RApr-13-2023
Reviewed by Tina L G for Ziyadah Birthwright
Tina L GApr-13-2023
Reviewed by Arley C for Danilo Ariza
Arley CApr-13-2023
Reviewed by Alexandra C for Danilo Ariza
Alexandra CApr-13-2023
Reviewed by Charlene L for Kent Blackburn
Charlene LApr-13-2023
Reviewed by Nathan P for Connor McNulty
Fluid communication, timeliness and execution. The client never had to reach out to inquire what was going on with the loan, and I was kept informed throughout the process.
Nathan PApr-13-2023
Reviewed by Donald P S for Eugene Bochniak
Donald P SApr-13-2023
Reviewed by Roberto M for Cheryl Morrow
Great communication throughout the process. Highly recommended for future business.