Reviewed by DD Mackenzie King T for Nicholas Muccigrosso
The willingness to help us understand everything and the availability of the team.
DD Mackenzie King TOct-07-2023
Reviewed by Paul Anthony S for Gaye Jones
Gaye Jones was very easy to work with. She was very responsive to any questions we had and kept us informed of any upcoming tasks we needed to complete. Start to finish, she was always available and responded very quickly when we called. We have no problem highly recommending her to anyone needing to go through the mortgage approval process.
Paul Anthony SOct-07-2023
Reviewed by Leonard J W for Susan Laganas
Susan was responsive and helpful throughout the process. Note that the document review process is poor. Sending a 100+ page document for review, and when there has been a change, simply sending the entire document again is frustrating.
Leonard J WOct-07-2023
Reviewed by James D for Youssef Abdelhalim
Youssef was the ultimate professional and provided insight and advice at every step of our home buying journey. He went above and beyond to make sure we understood what was happening in the marketplace and was always available to answer questions.
James DOct-07-2023
Reviewed by Chrystal S for Andrew Burkhart
Chrystal SOct-07-2023
Reviewed by William L S for Michael Miller
William L SOct-06-2023
Reviewed by Glenda A J for Tyler Cartmel
Everyone that I had the opportunity to meet or come into contact with had a beautiful personality was very patient with me explained some things more than once so that I could totally understand what this process was about and how it worked I will most definitely refer my friends and family to your company
Glenda A JOct-06-2023
Reviewed by Dennis Ray H for Joey Barrow
Dennis Ray HOct-06-2023
Reviewed by General L for Matt Underwood
Jillian's thorough explanation of the documents put us at ease at what we were signing and Matthew was there day or night to provide us with specific advice to ensure we had the best rate possible and there is a fire about him that radiates through the phone. Very good experience!
General LOct-06-2023
Reviewed by Cassey C E for Sherry Reid
Cassey C EOct-06-2023
Reviewed by Jennelle G for Sam Patel
Communication
Jennelle GOct-06-2023
Reviewed by Jeremy R. S for Bradley Rost
Jeremy R. SOct-06-2023
Reviewed by Caitlyn K for Dorothy Bryant
Dorothy was so helpful. Our experience was amazing. And I will say we didn’t have it easy. But I always knew if she was calling and there was something wrong, she was ready with solutions.
She gave it to us straight, no fluff and when you are buying a house you want to know reality so that helped us so much. I will always recommend her.
Caitlyn KOct-06-2023
Reviewed by Robel A for Theoni Rapo
Very prompt and communication was great!
Robel AOct-06-2023
Reviewed by Brooke K for Tyler Campbell
There were a few miscommunications between the underwriter, credit people and OVM, that required us to redo things or put us on the phone with companies for hours to get information we weren't initially told we needed. I responded very quickly to all requests, but sometimes it took a bit to get a response.